Terms & Conditions
Chesapeake Bagel Bakery & Capital Bagel Bakery
“Bagel Points Program”
Join and earn 2 points for every $1 you spend.
Use your points to redeem menu items, from drinks to bagels, to sandwiches and more.
The app makes it easy to check in at the bakery, track your points and redeem rewards. Best of all when you order ahead in the app, you’ll never wait in line again.
Rewards are a breeze when you use the app.
Track your reward progress all in one place.
The app makes it easy to check in at the bakery, track your points and redeem rewards. Best of all when you order ahead in the app, you’ll never wait in line again.
Rewards Rewards Program is subject in all respects to the program Terms and Conditions, which change from time to time. By clicking Join, you acknowledge you have read and agree to be bound by the program Terms and Conditions.
Overview of the Brand Programs.
The Brand Programs are separate membership loyalty programs offered by a Sponsor for its respective Brand. As described below, a Brand Program is a points-earning and rewards program that rewards members for making purchases and earning corresponding points or participating in other qualifying activities (as may exist, if at all, from time to time) at participating Chesapeake Bagel Bakey, Capital Bagel Bakery locations and earning corresponding points. Additionally, a Brand Program offers members various promotional rewards (for example, a birthday reward) for the associated Brand.
The Brand Programs are only valid at Chesapeake Bagel Bakery, Capital Bagel Bakery locations noted in this document, which may change from time to time in the sole discretion of Sponsor(s).
Brand Program Membership Qualifications; Registration.
To be an eligible member in any Brand Program, you must be (a) a resident of one of the 50 United States or the District of Columbia and at least 13 years of age, (b) have a valid email address and phone number that are each used only by you, and (c) represent only yourself as an individual (such that any corporations, groups, associations, or other commercial participants are not eligible). You must separately register for each Brand Program in which you desire to participate. When registering, you must complete and submit all required registration information. You are responsible for keeping your information current and for keeping your information consistent throughout your Brand Program account member profiles.
Use the Chesapeake Bagel Bakery, Capital Bagel Bakery mobile application For additional help, please email firstname.lastname@example.org for support team.
Subject to these Program Terms, an eligible member whose Brand Program account is in good standing may earn 2 points per 1 U.S. dollar ($1) spent on eligible purchases at participating locations. Eligible purchases are limited to all in-store transactions (excluding past purchases, catering purchases, and purchases of gift cards and gift certificates). Points are earned only on the actual amount paid by a member in an eligible transaction (after any applicable discounts and before taxes). Points are earned only on whole dollar purchases and not partial dollar purchases, and a partial dollar purchase will not be rounded up to the next dollar (for example, a $1.15 purchase would earn only two points). Points, if previously earned, will be deducted by a Sponsor, in its sole discretion, for returns, cancelled orders, chargebacks and other circumstances affecting an applicable transaction. Purchases at nonparticipating locations, taxes and online transactions are not eligible. Points will not be earned on charitable donations. Participating locations are subject to change in Sponsor(s) sole discretion without notice.
To earn rewards based on making eligible purchases (“Points Rewards”), you must “check-in” at the point of sale at a participating Brand location prior to completing your purchase. You may check in at a Brand location using the applicable Brand App or the phone number registered to your applicable Brand Program member account. Sponsor may send you communications (e.g., an email) with additional methods to check in (e.g., a bar code in an email) if indicated the method may be used for applicable check in purposes in the communication.
To redeem points for a Points Reward. At the time of selection of a Points Reward, your selected Points Reward will be posted to your applicable Brand Program account and your Brand Program points balance will be reduced by the number of points redeemed. Once made, a Points Reward selection is not subject to change, substitution or reversal by a member. To redeem a Points Reward, visit an applicable participating Brand location, “check in” at the point of sale as described above. Your Points Reward will be removed from your Brand Program account at the time of use. All Points Rewards expire fourteen (14) days after posting to your Brand Program account, and if a selected Points Reward expires without redemption, the associated points used to select the Points Reward will not be reinstated to your Brand Program account.
You may only redeem one (1) Points Reward or Program Reward (as defined below) per visit, which you may choose at the point of sale. A Points Reward may only be redeemed for the purchase of the selected Points Reward. Redemption of a Points Reward will not earn a member Brand Program points.
If you have no activity on your Brand Program account for six (6) months, the points in your Brand Program account (no matter when they were earned) will expire and will no longer be available for redemptions. “Activity” is defined as a “check-in” or a Points Reward redemption at a participating location of the Brand associated with your Brand Program account. If your Brand Program account points are combined, activity associated with one Brand Program account will also constitute activity for the other Brand Program accounts where points are combined. If you check-in after being inactive for six (6) months or more, you will continue to be a member of the applicable Brand Program (and if your Brand Program account points are combined, the other Brand Program accounts where points are combined), but your point balance for the applicable Brand Programs will start again at zero points.
Points Rewards may not be substituted (except by an applicable Sponsor in its sole discretion). Redemption of Points Rewards is based upon availability of the particular Points Reward in the applicable Brand location at which you redeem your Points Reward, and you cannot substitute another type of Points Reward for a selected but unavailable Points Reward. A Points Reward must be redeemed in a single transaction and any unused portion of a Points Reward is forfeited, for which no consideration will be given. Partial redemption of Points Rewards is not allowed (for example, a two medium drinks Points Reward must be redeemed in a single transaction and visit; a medium drink cannot be redeemed in two separate visits and transactions). In the event of any dispute, an applicable Sponsor’s determination of the size or quantity of the Points Reward shall be final.
Points and unused earned Points Rewards (if you have any) will be identified on your account page accessible by logging into your Brand Program account on the applicable Brand App or Brand Program website. Your points and Points Rewards shall be as reflected in an applicable Sponsor’s records, unless you can prove otherwise to the Sponsor’s satisfaction.
Points Rewards are subject to change, elimination or substitution at any time at an applicable Sponsor’s sole discretion without notice. Points and Points Rewards (a) have no cash value, (b) may not be redeemed or exchanged for cash or any cash equivalent, (c) may not be combined with other offer, promotion, discounts or coupons (including, without limitation, any other Points Reward or Program Reward), (d) are not transferable, and (e) may not be substituted (except by an applicable Sponsor, in its sole discretion). Redemption of Points Rewards do not earn Program points. You are not obligated to accept or redeem any Points Rewards. Points Rewards will be deemed forfeited without notice if not used within the allotted time frame, and the associated points used to select the Points Reward will not be reinstated to your Brand Program account.
After registering for the Chesapeake Bagel Bakery, Capital Bagel Bakery App will post a one-time welcome reward complimentary brewed coffee or fountain soft drink of your choice to your Brand Program account.
Chesapeake Bagel Bakery, Capital Bagel Bakery will post a reward for one (1) complimentary bagel and cream cheese of your choice to your account on your birthday Rewards are not received retroactively. Chesapeake Bagel Bakery, Capital Bagel Bakery Reward requires a separate purchase of a separate item at the time of redemption, and excludes modifiers such as toppings and gourmet bagels, all of which are the responsibility of and must be paid by member at the time of sale. Chesapeake Bagel Bakery, Capital Bagel Bakery Reward is valid for fourteen (14) days after it is posted to your Brand Program account. You are eligible to receive one (1) Chesapeake Bagel Bakery, Capital Bagel Bakery Birthday Reward per year.
Chesapeake Bagel Bakery, Capital Bagel Bakery may post certain promotional offers to your Brand Program account. Chesapeake Bagel Bakery, Capital Bagel Bakery Offers will be subject to the terms and conditions of each respective Chesapeake Bagel Bakery, Capital Bagel Bakery, including, without limitation, qualifying purchases, additional charges and taxes, additional limits on participating locations, and applicable expiration dates.
All Brand Program Rewards
You may only redeem welcome rewards, birthday rewards and promotional offers (collectively, “Brand Program Rewards”) at applicable participating Chesapeake Bagel Bakery, Capital Bagel Bakery locations. A Brand Program Reward may only be redeemed at the applicable Brand location. Only one (1) redemption of a Brand Program Reward or Points Reward per visit. To redeem a Brand Program Reward, visit a participating Brand location, “check in” at the point of sale using the Brand App, your phone number registered to your Brand Program account, by using your registered Chesapeake Bagel Bakery, Capital Bagel Bakery App and let the cashier know which Brand Program Reward you desire to redeem. Sponsor may send you communications (e.g., an email) with additional methods to check in (e.g., a bar code in an email) if indicated the method may be used for applicable check in purposes in the communication. Each time you redeem a Brand Program Reward, the Sponsor will remove it from your Brand Program account. Brand Program Rewards are subject to change, elimination or substitution at any time at an applicable Sponsor’s sole discretion without notice. Brand Program Rewards (i) have no cash value, (ii) may not be redeemed or exchanged for cash or any cash equivalent, (iii) may not be combined with other offer, promotion, discounts or coupons (including, without limitation, any other Brand Program Reward or Points Reward), (iv) may not be used to satisfy any requirement of any offer that requires you to purchase any item, (v) are not transferable, and (vi) may not be substituted (except by the applicable Sponsor, in its sole discretion). Redemption of Brand Program Rewards do not earn Brand Program points. You are not obligated to accept or redeem any Brand Program Rewards. Brand Program Rewards will be deemed forfeited without notice if not used within the allotted time frame. You may check your available Brand Program Rewards online at the applicable Brand Program App or website and logging into your Program account. Your Brand Program Rewards shall be as reflected in an applicable Sponsor’s records, unless you can prove otherwise to the Sponsor’s satisfaction.
You authorize Sponsors to contact you by email, postal mail, fax, telephone, prerecorded message, automated voice, text message, or other means allowed by law with Brand Program administrative or transactional information both during your participation in the Brand Programs and after your participation has ended. You agree that Sponsors may contact you at any address or telephone number (including a cellular telephone number that you give Sponsors), and use an automatic telephone dialing system or similar device to do so. You authorize Sponsors to monitor or record any conversation or other communication with Sponsors. You also authorize Sponsors to contact you by email, postal mail, fax, telephone, prerecorded message, automated voice, text message, or other means allowed by law about Sponsors (or their affiliates) related promotions, special offers, discounts or contests. Neither Sponsors nor their respective service providers are responsible for undeliverable, lost, returned or misdirected emails or other correspondence related to your Brand Program accounts. You are responsible for keeping your Brand Program account contact information current.
Some Brand Program options are only available if you use corresponding Brand Program features (for example, points, Points Rewards and Brand Program Rewards only appear on your Brand Program account page at the applicable Brand website if you create a Brand Program account page).
Sponsors may conduct test programs from time to time in certain markets which may have additional/different terms than those described in these Program Terms. Sponsors have no obligation to expand or continue any test or the Brand Program, and may discontinue any Brand Program at any time. Points, Brand Points Rewards and Program Rewards may not be capable of being earned or redeemed if technical difficulties arise. Sponsors have no responsibility to retroactively apply Program points, Points Rewards or Brand Program Rewards. Sponsors are not responsible for undeliverable, lost, returned, or misdirected emails or other correspondence, or for use of your Brand Program accounts, Shmear Society Card (if applicable) or Points Rewards or Brand Program Rewards issued, without your permission.
Sponsors are not responsible for: (a) incorrect or inaccurate transcription or posting of Program information, including points, transactions, Points Rewards and Program Rewards, (b) technical failures of any kind, including but not limited to the malfunctioning of any telephone, computer online systems, computer equipment, website, server provider, network, hardware or software; (c) the unavailability or inaccessibility of any website or service; (d) unauthorized intervention in any part of the Program; (e) any injury or damage to persons or property, including but not limited to entrant’s computer, phone or other devices, which may be caused, directly or indirectly, in whole or in part, from entrant’s participation in the Program, or from viewing, playing, uploading or downloading any material to or from Sponsor’s website(s) or applications; or (f) lost, stolen or expired points, Points Rewards or Program Rewards, none of which will be replaced.
Information We Collect and How We Use It.
Please notify Sponsors immediately of unauthorized use of your Brand Program account, or, as applicable, lost or stolen Shmear Society Card. If you need to update or verify your personal information, or to remove your personal information from a Sponsor’s active database (this will be completed as soon as reasonably possible, unless a Sponsor needs to retain information for dispute resolution, troubleshooting or other valid legal or business reasons; please note that Sponsors will not remove your historical usage information), or if you have questions related to privacy,
Your Right to Terminate Your Participation in the Program.
You may terminate your participation in a Brand Program by discontinuing checking in at the applicable Brand locations. Your participation in any or all Brand Programs may be terminated by Sponsor(s) in connection with actual or suspected unauthorized or fraudulent use of any Brand Program, your Brand Program account(s), Shmear Society Card; actual or suspected violation of these Program Terms; or actual or suspected conduct by you determined by Sponsor(s) in its/their sole discretion to be incompatible with participation in the Brand Program(s) offered by Sponsor(s).
Each Sponsor reserves the right to seek all remedies available at law and in equity for violations of any of these Program Terms, including suspending or blocking your access to your Brand Program account(s), Chesapeake Bagel Bakery, Capital Bagel Bakery, as applicable, or terminating your participation in any or all Brand Programs. An applicable Sponsor has the right to terminate a Brand Program account if there is no point accumulation or Point Reward or Program Reward redemption activity in the Brand Program account for one (1) year.
No Representations, Warranties, or Conditions.
Sponsors, their respective affiliates, and their respective franchisees, suppliers and vendors (including, without limitation, technology developers and/or providers) make no representations, warranties or conditions of any kind, express or implied, with respect to the Brand Programs, including, but not limited to, any implied warranty of merchantability, fitness for a particular purpose, title, or non-infringement, or any warranty arising by usage of trade, course of dealing or course of performance. Sponsors do not represent or warrant that the Brand Apps, Sponsor websites, or, as applicable, your Chesapeake Bagel Bakery, Capital Bagel Bakery will always be accessible or accepted or that your Brand Program accounts will always be accessible.
Limitation of Liability.
In the event that any Sponsor, any of their respective affiliates, or any of their respective suppliers and/or vendors (including, without limitation, technology developers and providers) are found liable to you for any reason, you shall only be entitled to recover actual and direct damages, and such damages shall not exceed $100. Sponsors and their respective parents, subsidiaries and affiliates shall have no liability for any incidental, indirect or consequential damages (including without limitation loss of profit, revenue or use) arising out of or in any way connected with the Brand Programs, whether in contract, warranty, tort (including negligence, whether active, passive or imputed), product liability, strict liability or other theory, even if Sponsors or their respective authorized representatives have been advised of the possibility of such damages. In no event shall Sponsors or their respective affiliates have any liability for unauthorized access to, or alteration, theft or destruction of any of your Brand Program accounts, Brand Apps, Chesapeake Bagel Bakery, Capital Bagel Bakery through accident, misuse, or fraudulent means or devices by you or any third party, or as a result of any delay or mistake resulting from any circumstances beyond Sponsors’ reasonable control.
No Liability for Third-Party Partners.
Sponsors may engage third-party partner companies to provide certain Brand Program, Points Rewards and Brand Program Rewards services. Sponsors are not responsible, and assume no liability, for the goods and services of such partner companies (including any changes to or discontinuances of such partner companies’ goods or services). NEITHER SPONSORS, THEIR AFFILIATES, AND/OR THEIR RESPECTIVE FRANCHISEES, SUPPLIERS AND/OR VENDORS WILL BE LIABLE FOR ANY ACTS, ERRORS, OR OMISSIONS OF ANY THIRD PARTY OR PROGRAM PARTNER, OR ANY THIRD PARTY’S OR PARTNER’S LOYALTY OR REWARDS PROGRAM.
Restrictions of State Law.
The laws of certain states or other jurisdictions do not allow limitations on implied warranties, or the exclusion or limitation of certain damages. If these laws apply, some or all of the above disclaimers, exclusions or limitations may not apply to you, and you may have rights in addition to those contained in these Program Terms. In any such jurisdiction, Sponsors’ liability is limited to the greatest extent permitted by law.
By participating in the Program, you agree to release Sponsors and all of their respective affiliates, parents, subsidiaries, franchisees, vendors and suppliers, and each of their officers, directors, employees and agents from any and all liability, loss or damage incurred through your participation in the Brand Programs including, but not limited to, the earning of points and Points Rewards, and the receipt, possession, redemption, use and/or misuse of any Points Reward or Brand Program Reward.
These Program Terms and any disputes arising under or related to them will be governed by United States federal law and the laws of the State of Colorado, without reference to a state’s conflict of law principles.
Changes to these Program Terms.
Sponsor(s) may amend or replace these Program Terms at any time. Sponsor(s) will post the amended or replaced Program Terms to their website. As permitted by applicable law, any amendment or replacement will become effective at the time Sponsor(s) post the amended or replaced Program Terms to their websites. Your continued participation in any Brand Program will constitute your acceptance to any amendment to or replacement of these Program Terms.
Please review this provision carefully. It provides that any dispute may be resolved by binding arbitration. Arbitration replaces the right to go to court and the right to have a jury decide a dispute. Under this provision, your rights may be substantially limited in the event of a dispute. You may opt out of this Arbitration provision by following the instructions below.
By accepting these Program Terms, unless you opt out by following the instructions below, you agree that either you or any Sponsor, at a Sponsor’s sole discretion, can choose to have any dispute arising out of or relating to Points Rewards, Brand Program Rewards, any Brand Program, these Program Terms, your Brand Program account(s) or your relationship with any applicable Sponsor resolved by confidential, binding arbitration. If arbitration is chosen by any party, neither you nor the applicable Sponsor will have the right to litigate that dispute in court or to have a jury trial on that dispute. Pre-arbitration discovery will be permitted only as allowed by the arbitration rules. In addition, you will not have the right to participate as a representative or member of any class of claimants pertaining to any dispute subject to arbitration. The arbitrator’s decision will generally be final and binding. Other rights that you would have in court may also not be available in arbitration. It is important that you read the entire Arbitration provision carefully before accepting the terms of this Agreement.
For purposes of this Arbitration provision, “dispute” shall be construed as broadly as possible, and shall include any claim, dispute or controversy (whether in contract, regulatory, tort or otherwise, whether pre-existing, present or future and including constitutional, statutory, common law, intentional tort and equitable claims) arising from or relating to any of your Brand Program accounts; Chesapeake Bagel Bakery, Capital Bagel Bakery Points Rewards; Brand Program Rewards; the Brand Programs or the operation or use thereof; the actions of yourself, any Sponsor, or third parties; or the validity of these Program Terms or this Arbitration provision. It includes disputes brought as counterclaims, cross claims, or third-party claims. A party that has brought a dispute in a court may elect to arbitrate any other dispute that may be raised in that litigation. Disputes brought as part of a class action or other representative basis are subject to arbitration on an individual (non-class, non-representative) basis. IF YOU DO NOT OPT OUT, THEN YOU WILL HAVE WAIVED YOUR RIGHT TO INDICATE OR PARTICIPATE IN A CLASS ACTION RELATED TO THIS AGREEMENT. In this Arbitration provision, the words “we,” “us,” and “our” shall include each Sponsor and any assignees of any of a Sponsor’s rights, as well as a Sponsor’s and its assignees respective affiliates, parents, subsidiaries, franchisees, vendors, suppliers, and further assigns.
Any arbitration under this Arbitration provision shall be administered by the American Arbitration Association (“AAA”) under the rules applicable to the resolution of consumer disputes in effect when the dispute is filed. The arbitrator shall have no authority to hear any disputes on a class action or representative basis. Neither you nor any Sponsor may consolidate or join the disputes of other persons who may have similar disputes into a single arbitration. Any arbitration hearing that you attend will take place in the Federal judicial district where you reside. No Sponsor will elect arbitration of any dispute that is filed as an individual matter by you in a small claims or similar court, so long as the dispute is pending on an individual basis in that court.
A single, neutral arbitrator will decide any disputes. The arbitrator must be either a retired or former judge or a lawyer with no less than 10 years’ experience, selected in accordance with the AAA’s rules. The arbitrator will apply applicable substantive law consistent with the Federal Arbitration Act (“FAA”) and applicable statutes of limitations, will honor claims of privilege under applicable law, and will have the power to award to a party any damages or other relief provided under applicable law. Any party may choose to have a hearing and may choose to be represented by counsel. The arbitrator will issue an award in writing and, upon request, will provide a written explanation for the award. Judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction.
The party initiating an arbitration must pay the AAA’s initial filing fee. The applicable Sponsor(s) will pay any subsequent administration fees imposed by the AAA, and the applicable Sponsor(s) will pay the arbitrator’s fee for up to one day of hearings. All other fees will be allocated as provided by the AAA’s rules and applicable law. If you prevail in arbitration, the applicable Sponsor(s) will reimburse you any fees paid to the AAA. However, even if the applicable Sponsor(s) prevail, it will not seek reimbursement from you of any fees the applicable Sponsors paid to the AAA unless the arbitrator determines that your dispute was brought in bad faith. Each party shall bear its own costs of attorneys, experts, and witness fees, regardless of which party prevails in the arbitration. However, if applicable substantive law gives you the right to seek reimbursement of attorneys’ fees or other fees or costs, then that right shall also apply in the arbitration.
You have the right to opt out of this Arbitration provision, but you may only do so in the first 30 days after receiving initial notification of these Program Terms via email from us or registering for the Program, whichever is later. In order to opt out, you must write us at either You must inform us of your decision to opt out, and sign the notice. If you opt out of this Arbitration provision as to one Brand Program, your opt out is as to all Brand Programs.
This Arbitration provision shall survive termination of your participation in the Program. This Arbitration provision is made in connection with interstate commerce, and shall be governed by the Federal Arbitration Act, 9 USC Sections 1 through 16. If any part of this Arbitration provision is determined to be void or unenforceable, then this entire Arbitration provision shall be considered null and void; however, it shall not affect the validity of the rest of this Agreement.
Sponsors are not responsible or liable to you, or any person claiming through you, for failure to supply or fulfill an award, benefit or points in the Brand Programs in the event any Program or its operations are affected by any acts of god, any action, regulation, order, or request by any governmental or quasi-governmental entity, equipment failure, actual threatened terrorist acts, weather, natural phenomenon, war (declared or undeclared), fire, embargo, labor dispute or strike, labor or material shortage, transportation, interruption of any kind, civil disturbance, insurrection, riot, or any laws, rules, regulations or orders or other action adopted or taken by any national, federal, state, provincial, or local government authority, or any other cause, whether or not specifically mentioned above.
Law Enforcement/Government Requests.
You agree that nothing contained in these Program Terms prevents Sponsors from complying with law enforcement or governmental requests or requirements relating to your participation in the Brand Programs or information provided to or gathered by any Sponsor with respect to such participation.
A Brand Program is void where prohibited or restricted by federal, state or local law. If any provision of these Program Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of these Program Terms, which will otherwise remain in full force and effect.
These Program Terms constitute the entire and exclusive agreement between you and Sponsors with respect to the Program. These Program Terms supersede all prior or contemporaneous communications, agreements, advertising, descriptions, terms and conditions, and proposals, whether electronic, oral, or written, with respect to the Brand Programs or any other version of a member loyalty or rewards program from any Sponsor or any Sponsor’s affiliate. Both you and Sponsors acknowledge that neither you nor any Sponsor has been induced to enter into these Program Terms by any representations or promises not specifically stated in these Program Terms.
Precedence; Waiver; Interpretation.
If and to the extent that there is any conflict among or between any Brand website (including any Brand Program webpages), Brand App (including any Brand Program app pages) or other Brand Program marketing, promotion, communication or descriptive materials and these Program Terms, the language in these Program Terms will control. A Sponsor’s failure to or decision not to enforce any provision in these Program Terms will not constitute a waiver of that or any other provision. The invalidity or unenforceability of any provision of these Program Terms will not affect the validity or enforceability of any other provision.
This Policy refers to these entities collectively as “Operator.” In addition to the listed websites, this Policy also applies to information collected through any other Operator-owned platform on which it is posted, including Operator-owned mobile apps. This Policy refers to the listed websites and all other platforms on which it is posted as our “Sites.”
This Policy does not apply to third-party platforms or to platforms owned by Operator on which it is not posted. It also does not apply to information collected through other channels, such as over the phone or in person.
Please take a few minutes to review this Policy before using our Sites. By using our Sites, you are consenting to the collection, use and disclosure of your information as set forth in this Policy. If you do not agree to be bound by this Policy, you may not access or use our Sites.
Types of Information We Collect
Information Collected from your Mobile App use. Personal information including your name, email address, phone number, course location, crash data, performance data, and other diagnostic data, including your date of birth and zip code, may be collected through your use of the Mobile App. The information we receive may depend on your app settings and you may opt-out of sharing this information, pursuant to methods described in this Policy. Depending on your app settings, we may share this information pursuant to the “Information About Third- Party Cookies and Interest-Based Advertising” section of this Policy.
Information You Manually Provide. Operator collects the information you manually provide (using your keyboard, mouse, or touchpad) when you use our Sites. For example, we collect your name and contact information and other data you provide when you place an order, sign up for our clubs and/or email updates, ask us a question, or otherwise interact with our Sites.
Information Others Manually Provide. At some of our Sites, users can submit information about other people. For example, if someone orders a gift or gift card or certificate online and wants to send it directly to you, they must submit your name and address. We use this information to send the gift to you. We also store this information so that the user does not have to reenter it the next time he/she wants to send a gift to you. On some of our Sites, users can also email a message to a friend by entering the friend’s name and email address. We use the information to personalize and send the message to the friend.
Information from Third-Party Social Media Platforms. You may be able to register with, log on to, or enhance your profile on our Sites by choosing to automatically populate the requested data fields with information you previously provided to a third-party social media platform (such as Facebook or Twitter). By doing this, you are asking the third-party platform to send us information, including personal information, from your profile on that platform.
Information from your browser or device. Operator collects information that is sent to us automatically by your web browser or mobile device. This information typically includes your IP address, the name of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. The information we receive may depend on your browser or device settings. The technical information we receive from your web browser and device may or may provide your name. However, we may combine it with other information in an attempt to identify you, or we may combine that technical information with other data linked to you.
- collect information about the ways visitors use our Sites—which pages they visit, which links they use, and how long they stay on each page;
- support the features and functionality of our Sites – for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits;
- personalize your experience when you use our Sites; and
- improve our marketing efforts, including through use of targeted advertising.
If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit our Sites, you may be unable to use all of the functionality of our Sites if your browser rejects our cookies.
Information About Third-Party Cookies and Interest-Based Advertising
In addition to the cookies Operator delivers to your computer or mobile device through our Sites, certain third parties may deliver cookies to you for a variety of reasons. For example, we may use Google Analytics, a web analytics tool that helps us understand how visitors engage with our Sites. To learn more about Google Analytics click here.
Other third parties may deliver cookies to your computer or mobile device for the purpose of tracking your online behaviors over time and across nonaffiliated websites and/or delivering targeted advertisements either on our Sites or on other websites. For information about how to limit the data that third parties receive about you, please see “Your Choices” below.
How We Use Information Collected Through Our Sites
Generally, we use the information we collect through our Sites:
- to provide the information, products and services you request; for security, credit or fraud prevention purposes;
- to provide you with effective customer service;
- to provide you with a personalized experience when you use our Sites;
- to contact you with information and notices related to your use of our Sites;
- to contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
- to invite you to participate in surveys and provide feedback to us (in accordance with any privacy preferences you have expressed to us); to better understand your needs and interests;
- to improve the content, functionality and usability of our Sites; to improve our products and services and to attract investors; to improve our marketing and promotional efforts; and
- for any other purpose identified in an applicable privacy notice, click- through agreement or other agreement between you and us.
A Note about Careers Pages
Some of our Sites have “Career” areas where you can search for open positions and apply for a job with us. When you submit an employment application, we ask you to provide certain personal information, including, but not limited to, your name, address, telephone number, email address, and employment history. If you send us an email to inquire about a position, the information we receive is the information you include in your cover letter, resume and email message. Please note that by submitting your information regarding employment opportunities to us, you authorize us to transmit and store your information in our recruitment database, to circulate that information as necessary for the purpose of evaluating your qualifications for job vacancies at Operator, and to contact you about a possible employment opportunity. If you are hired by Operator, the information you provide during the recruiting process will become part of our employee records.
How We Share Information with Others
With Third–Party Vendors. Operator shares information collected through our Sites with third-party vendors who act on our behalf. For example, we may use third-party vendors to design and operate our Sites; to conduct surveys; and to help us with our promotional efforts. These third-party vendors may need information about you to perform their obligations. Typically, they are required by contract to keep your information confidential and to use it only to provide services on our behalf; however, as described below, we may allow them to use aggregate or de-identified data for their own purposes or to market the products and services of their other clients.
With Other Companies in Operator’s Corporate Structure. We may share information collected through our Sites with other companies in Operator’s corporate structure, including subsidiaries, parent companies, and sister companies existing now or hereafter acquired. These affiliate companies are permitted to use your information for their own marketing purposes and in a manner otherwise consistent with this Policy.
With our Franchisees. Operator may share information collected through our Sites with the owner of any one of our locations that you have used or in which you have expressed interest. These franchisees may be permitted to use your information for their own marketing purposes and in a manner otherwise consistent with this Policy.
With Third-Party Social Media Platforms. We may provide functionality on our Sites that allows you to automatically post information to a third- party social media platform (such as Facebook, Twitter, or Pinterest). If you choose to take advantage of this functionality, people with access to your profile on the third-party platform will be able to see your post. Thus, you should have no expectation of privacy in those actions. Further, if you choose to link your profile on our Sites with an account on a third-party social media platform, we may share the information in your profile with that third-party platform. If you log into our Sites using your credentials from a social media platform, that platform also may receive data about the pages or content that you viewed on our Sites. We may also use third-party social media platforms to offer you interest-based ads. To offer such ads, we may convert your email address into a unique value which can be matched by our partner company with a user on their platform.
Although we do not provide any personal information to these platform vendors, they may gain insights about individuals who respond to the ads we serve.
In Aggregate or De-Identified Form. We use information collected through our Sites to create a compiled, aggregate view of usage patterns. We may share aggregate information with third parties so we and they can better understand our user base. We may also share with third parties information about how particular individuals use our Sites, but only on a de-identified basis (“Individualized Data”). Individualized Data is not personally identifiable, but it does reflect the usage patterns of a particular Site user, as opposed to Site users collectively. We may provide basic demographic information (gender and age) in conjunction with providing Individualized Data. Third parties typically use this information for analytical purposes and to market their own products and services.
With Other, Carefully Selected Business Partners. From time to time, we may share your information with selected third parties for their own marketing purposes, but in such instances, we share a customer ID with these business partners, and not your actual name. For example, we may partner with third parties to sponsor contests or other promotions, and we may share with these third parties the information you submit to us to participate in the contest or take advantage of the promotion. Before doing so, however, we may offer you the opportunity to “opt out” or “opt in,” as required by applicable law.
As Part of a Business Transfer. Your information may be transferred to successor organization if, for example, we transfer the ownership or operation of our Sites to another organization if we merge with or are acquired by another organization, or if we liquidate our assets. If such a transfer occurs, the successor organization’s use of your information will still be subject to this Policy and the privacy preferences you have expressed to us.
As Described in a Privacy Notice or Click-Through Agreement. We reserve the right to disclose your information as described in any privacy notice posted on our Sites, or as described in any click-through agreement to which you have agreed.
In General. We respect your right to make choices about the ways we collect, use, and disclose the information you provide on or through our Sites. We strive to provide choices to you at a meaningful time and in a meaningful place. For example, if you don’t want information about your visit to our Sites sent to Google Analytics, Please note that the Add-on does not prevent information from being sent to Operator.
In addition, if you would like to opt out of having participating entities collect your online behavior for advertising purposes when you are browsing our websites for a “Website Opt Out.” You will be directed to an industry-developed website that allows you to choose whether each listed entity may collect and use data for interest-based advertising purposes. It may be that some of the third parties that collect interest-based information on our Sites do not participate in the Website Opt Out, in which case the best way to avoid third-party tracking of your online behaviors may be through your browser settings and deletion of cookies.
The Website Opt Out described above works only on websites. To opt out of having participating entities track your behaviors for advertising purposes when you are using a mobile app, download and use the Digital Advertising Alliance’s “App Choices” app. As with the Website Opt Out, the “Mobile App Opt Out” prevents tracking only by participating entities.
Please note that the Website Opt Out and Mobile App Opt Out are device-specific and the Website Opt Out is browser-specific. If you wish to opt-out from having interest-based information collected by participating entities across all devices and browsers, you need to take the steps outlined above from each device and browser.
Previously Expressed Preferences. You may change previously expressed preferences regarding how we use information you provide on or through our Sites. For example, if you have provided your contact information and receive periodic emails from us, you may decide to stop receiving those emails by clicking the “unsubscribe” link in an email’s footer. You may be able to change other preferences through an account you create on our Sites. Otherwise, please contact us using the information provided below.
How to Access, Update or Correct Your Information
If you have created a profile on our Sites, you may be able to access, update or correct your information through your account settings. Otherwise, you may need our help. Please contact us using the information provided below. We will respond to you within a reasonable time and, in any case, within the time limits established by applicable law. We may ask you for additional information to verify your identity.
In most cases, we will provide access and correct or delete any inaccurate information you discover. In some cases, however, we may limit or deny your request if the law permits or requires us to do so or if we are unable to verify your identity. If you seek deletion of information that you provided when you were a minor, please contact us using the information provided below.
Steps We Take to Safeguard your Information
We maintain reasonable administrative, physical and technological measures to protect the confidentiality and security of personal information you submit on or through our Sites. Unfortunately, no website, server or database is completely secure or “hacker proof.” We therefore cannot guarantee that your personal information will not be disclosed, misused or lost by accident or by the unauthorized acts of others. Further, we cannot control dissemination of personal information you post on or through our Sites using any social networking tools we may provide, and you should have no expectation of privacy in such information.
Children Under the Age of Thirteen
Our Sites are not intended for children or minors under the age of thirteen years without the permission of a parent or guardian. If you believe that a child has submitted personal information on or through our Sites without the consent and supervision of a parent or guardian, please contact us so that we can take appropriate action.
Links to Other Sites
Our Sites may provide links to other websites operated by third parties, including in some cases our third-party vendors. Operator does not control these websites and is not responsible for their data practices.
This Policy May Change
For your convenience, whenever this Policy is changed, we will update the “Last Revised” date at the top of this page. We encourage you to review this page to ensure you are familiar with our most updated Policy.
Chesapeake Bagel Bakery, 1531 E Commercial Blvd, Ft Lauderdale 33334 USA.
Capital Bagel Bakery, Locations to be assigned.